Job History within customer care shows all the jobs that have been carried out for a particular customer. This comes in handy for service providers as you are able to enter the time started, what was done, what products were fitted/used etc. Therefore if a customer rings up and wants to find out what was done on a certain date at their house or business premises, the user can log in to the customers account and drag up the information to give a description to the customer of how long they were there and exactly what was done. Providing an efficient and simple service to the customer couldn't be easier.